• How do you know if your hybrid approach is working?

    Many organisations have got stuck in a ‘default’ approach to hybrid that isn’t fully serving the needs of the organisation, teams or individuals. Here’s a quick checklist to help you decide whether it’s worth refreshing your approach. With overwhelming change agendas, cost pressures and retention challenges, ‘making do’ with your hybrid work approach may feel…

  • Employers worry training won’t keep pace with tech advancement

    Business leaders responding to a survey said it’s never been so hard to plan for future talent requirements. The vast majority of business leaders responding to a recent survey said they’re concerned they can’t train employees quickly enough to keep up with AI and tech developments in the next three years. A similar amount said AI…

  • The great stagnation: Workers feel replaceable amid hiring push

    A disconnect between employer perceptions and worker realities around advancement points to an opportunity for worker upskilling, a report said. Published April 4, 2024 By Carolyn Crist In the current talent climate, employers are struggling to find skilled external candidates, yet current employees are eager for learning and development opportunities, according to an April 2 report by the…

  • Many Fortune 1000 boards lack Asian or Pacific Islander representation

    API board representation has improved since 2020 but remains low, a report shows. Published April 19, 2024 More than half of Fortune 1000 boards lacked a single Asian board member in 2023, according to an April 17 report from Ascend, a global group working to advance Asian and Pacific Islander inclusion in the workplace, and advisory firm…

  • Companies overestimate their employees’ trust. That’s bad for business, PwC says.

    “The risk is not that people leave — it’s that they stay and work half-heartedly,” according to the firm’s report. Published March 18, 2024 Kathryn Mood Senior Editor While trust remains key to a company’s bottom line, executives “continue to overestimate” just how much their employees trust them — a gap that has only grown in…

  • As anti-LGBTQ+ laws proliferate, workers say they want employers to be advocates

    The majority of workers surveyed by an advocacy nonprofit said LGBTQ+ equality has worsened in the past year. Published March 27, 2024 Ginger ChristReporter Dive Brief: Anti-LGBTQ+ legislation has been on the rise, and 2023 set an all-time high, Out & Equal CEO Erin Uritus said in a statement. 2024 is on pace to exceed last…

  • 3 in 4 workers say they haven’t been trained for flexible work arrangements

    “The pandemic forced the majority of organizations into hybrid work practically overnight, with no time to consider how to support new practices,” Wendy Hamilton, CEO of TechSmith, said. Published March 19, 2024 By Carolyn Crist Most employers haven’t adapted their practices to support the shift to flexible work, with 3 out of 4 workers saying their…

  • Healthcare companies expand perks to recruit talent: report

    The increase stands in contrast to other industries, which have cut back on extra offerings year over year. Published March 27, 2024 By Susanna VogelStaff Reporter Four years after the onset of the COVID-19 pandemic, the healthcare industry is still laser-focused on recruitment and retention. Credit agencies, such as Fitch Ratings, have called recruitment the single largest issue facing health systems…

  • Fewer job posts contain educational requirements so far in 2024, Indeed says

    While fewer job posts include degree requirements, these changes don’t necessarily reflect a shift in actual hires, other studies have shown. Published Feb. 29, 2024 By Carolyn Crist Formal education requirements are gradually disappearing from job postings, according to a Feb. 27 report from Indeed’s Hiring Lab. As of January 2024, 52% of U.S. job postings on Indeed…

  • Why employee experience matters for customer experience

    Front-line workers shape customer experiences with a brand every day, making them an invaluable source of insight. Published March 26, 2024 Bryan WasselReporter No one understands customer experience like a front-line worker. Cashiers, bank tellers and call center agents are the ones shaping the brand experience day in and day out — and the ones receiving feedback right…