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Older workers make up more of the workforce, EBRI says
Employers need to understand the changing demographic characteristics of the older workforce to better design employee benefit plans, an EBRI director said. Caroline Colvin, Reporter Nearly 4 in 10 workers said that having a post-retirement job would help them stick to a routine, along with keeping their body and mind active, according to a report…
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How to make employees feel included, according to researchers
Burnout and inclusion are statistically intertwined, Boston Consulting Group said in a recent report. Ryan Golden, Senior Reporter Listen to the article3 min Nearly half of employees globally are dealing with burnout, but a small series of inclusion-boosting practices may help organizations address burnout, Boston Consulting Group said in a June 11 report. The firm said its…
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Deloitte 2024 Gen Z and Millennial Survey reveals purpose-driven generation
According to Deloitte’s Gen Z and Millennial Survey, today’s younger employees are highly purpose driven. If we don’t provide opportunities for our employees to find personal meaning in what they do, we risk being unable to attract or retain purpose-driven people who willingly go over and above for the business. Business leaders have been aware…
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Don’t request feedback only to ignore it, report reminds employers
While many employers now understand the importance of listening to workers, McLean & Co. said, employees still say they don’t feel heard. Kathryn Moody Senior Editor Listen to the article2 min Employers must be wary of asking employees to lend their voice if they’re not prepared to take action on that feedback, a McLean & Co.…
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Employee skill growth is too slow — and it may drive some managers to quit, survey says
The tech skills gap has troubled employers for years, a problem that the emergence of AI has only worsened. Kathryn Moody Senior Editor Listen to the article2 min Dive Brief:
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The right to be boring: Team building without legal repercussions
After being fired for not being ‘fun’ enough, an employee took the company in question to court and won. How can employers ensure their team building events are successful and, above all, don’t land them in legal hot water? By Natasha Kearslake With a court victory for an employee sacked for not joining in with team-building…
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How do you know if your hybrid approach is working?
Many organisations have got stuck in a ‘default’ approach to hybrid that isn’t fully serving the needs of the organisation, teams or individuals. Here’s a quick checklist to help you decide whether it’s worth refreshing your approach. With overwhelming change agendas, cost pressures and retention challenges, ‘making do’ with your hybrid work approach may feel…
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Companies overestimate their employees’ trust. That’s bad for business, PwC says.
“The risk is not that people leave — it’s that they stay and work half-heartedly,” according to the firm’s report. Published March 18, 2024 Kathryn Mood Senior Editor While trust remains key to a company’s bottom line, executives “continue to overestimate” just how much their employees trust them — a gap that has only grown in…
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3 in 4 workers say they haven’t been trained for flexible work arrangements
“The pandemic forced the majority of organizations into hybrid work practically overnight, with no time to consider how to support new practices,” Wendy Hamilton, CEO of TechSmith, said. Published March 19, 2024 By Carolyn Crist Most employers haven’t adapted their practices to support the shift to flexible work, with 3 out of 4 workers saying their…
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Why employee experience matters for customer experience
Front-line workers shape customer experiences with a brand every day, making them an invaluable source of insight. Published March 26, 2024 Bryan WasselReporter No one understands customer experience like a front-line worker. Cashiers, bank tellers and call center agents are the ones shaping the brand experience day in and day out — and the ones receiving feedback right…